FAQ's
1. What products does Falsetronic sell?
Falsetronic offers a range of high-quality electronic essentials, including humidifiers, power banks, and headphones. Each product is carefully selected to provide performance, convenience, and value.
2. Do you ship internationally?
Yes! We ship worldwide. No matter where you are, you can enjoy Falsetronic products delivered right to your doorstep.
3. How long does delivery take?
Our estimated delivery times are:
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United States & Canada: 7–12 business days
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United Kingdom & Europe: 7–15 business days
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Australia & New Zealand: 10–18 business days
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Rest of the World: 10–20 business days
Please note: Delivery times are estimates and may vary due to customs, carrier delays, or location.
4. How can I track my order?
Once your order is processed and shipped, you’ll receive a confirmation email with a tracking number and link to track your package in real-time.
5. How long does it take to process an order?
Orders are typically processed within 1–3 business days.
6. What payment methods do you accept?
We accept major payment options, including credit/debit cards, PayPal, and other secure online payment methods available at checkout.
7. Can I change or cancel my order after it’s placed?
We process orders quickly. If you need to change or cancel your order, please contact us at falsetronic@gmail.com as soon as possible. If the order has already shipped, changes may not be possible.
8. What is your return or refund policy?
If you receive a defective or incorrect item, please reach out to us at falsetronic@gmail.com within 7 days of delivery. We will guide you through the return or replacement process.
9. Do your products come with a warranty?
Most of our products come with a standard manufacturer’s warranty. Warranty details vary by product, so check the product description or contact us for more information.
10. How can I contact Falsetronic?
You can reach us anytime at falsetronic@gmail.com. Our support team is happy to assist with any questions or concerns.